Use of the Website
By accessing the website, you warrant and represent to the website owner that you are legally entitled to do so and to make use of information made available via the website.
Prices
Our pricing is calculated using current precious metal and gem prices to give you the best possible value. These prices do change from time to time, owing to the fluctuations in prices of precious metal and gem prices, so our prices change as well.
Cancellation & Returns
- You can cancel your order for a product at no cost any time before we send the Dispatch Confirmation Email relating to that product. You can cancel one order item within an order without canceling the entire order if the order contains 2 or more order items.
- For prepaid orders, the amount will be credited to the payment source (Credit Card/Debit Card /Net Banking).
- Once the product is returned under our 15-days Money Back policy (not applicable on coins) the refund will be credited to your JB Cash account. You may choose to either make another purchase using the same or get the amount refunded to your bank account.
- For cash on delivery orders, the refund will be processed to your bank account.
- For prepaid orders, the amount will be credited to the payment source (Credit Card/Debit Card/Net Banking).
Applicable laws
As per the current guidelines mandated by the Government of India, a customer has to provide the Permanent Account Number (PAN) for all purchases above INR 2 lakh.
Free Gift
- All free gifts are treated as discounts.
- In Case of Partial Cancellation or Returns of Orders with a Free gift, the Amount refunded will not include the discount attributed to the Free Gift.
Offer Terms & Conditions
- Special offer is valid only on select designs on jewelry.
- JB Jewellers may change (add to, delete, or amend) these terms from time to time.
- All disputes, with respect to the products and services offered in this connection, are subject to Vadodara jurisdiction.